Warranty

This FlowerHouse® product comes with a limited warranty. No other warranties, whether expressed or implied, including warranties of merchantability and fitness for a particular purpose, apply to the product.

I. General Provisions of Limited Warranty

FlowerHouse® stands behind the quality of its products with the following limited warranty terms:
  • Coverage Period: The original purchaser is warranted against defects in material and workmanship for one year following the date of retail purchase.
  • Exclusive Remedy: The sole remedy for defects under this warranty is replacement or repair at FlowerHouse®’s expense.
  • Repair or Replace: FlowerHouse® will, at its option, repair or replace products not conforming to this limited warranty at no charge.
  • Customer Responsibilities: The customer is responsible for all shipping and handling charges involved with warranty fulfillment.

II. No Other Warranties

Exclusivity:

  • No other warranties, whether expressed or implied, including warranties of merchantability and fitness for a particular purpose, shall apply to the product.

III. Exclusions, Limitations, and Conditions of Limited Warranty

FlowerHouse®’s limited warranty does not cover the following:

  • Non-Transferable:
    • This warranty cannot be assigned or transferred to another party.
  • Proper Use:
    • Applies only if the product is used in accordance with FlowerHouse®’s written instructions.
  • Intended Use:
    • Products are intended solely for gardening and are not authorized for use in situations that may create health or injury risks.
  • Damage Through Misuse:
    • Warranty is void if the product is damaged through:
      • Abuse
      • Accident
      • Improper use
      • Negligence
      • Normal wear and tear
      • Warranty Excludes Battery
  • Alterations and Repairs:
    • Warranty is void if the product is:
      • Altered, changed, or modified in any manner.
      • Repaired without written authorization from FlowerHouse®.
  • As-Is Condition:
    • Except as provided in this limited warranty, all FlowerHouse® products are provided “as is.”

IV. Procedures in Event of Defect

If you encounter a defect in your FlowerHouse® product, follow these steps:

  1. Contact Us:
    1. Address: FlowerHouse®, PO Box 595, Clio, MI 48420
    2. Phone: (810) 686-8252
    3. Fax: (810) 686-5492
    4. Email: customerservice@flowerhouses.com
  2. .Return Authorization:
    1. Upon receiving authorization from FlowerHouse®, return the product as directed.

V. Limitation of Damages

FlowerHouse®’s liability is limited as follows:

  • No Liability for Damages:
    • FlowerHouse® shall not be liable for:
      • Direct, indirect, special, incidental, or consequential damages
      • Personal injury, personal loss, lost profits, lost wages, goodwill, downtime, economic loss exceeding the product purchase price
      • Damage to items or equipment used with the product
  • Maximum Liability:
    • FlowerHouse® shall not be liable for any amount exceeding the product purchase price under any circumstances.

VI. Additional Provisions

This agreement constitutes the entire warranty agreement between you and FlowerHouse®. It includes the following provisions:

  • Entire Agreement:
    • This agreement supersedes any prior agreements, representations, or proposals, whether written or oral.
  • No Authority to Extend Warranty:
    • No representative, agent, or employee of FlowerHouse® is authorized to make warranties, representations, or obligations beyond those stated in this limited warranty.
  • Modification of Agreement:
    • This agreement may only be changed through an express written agreement with FlowerHouse®.
  • Waiver:
    • Waiver of any default or breach does not constitute a waiver of any subsequent defaults or breaches.
  • Severability:
    • If any section of this agreement is found to be invalid, it does not affect the validity of the remaining sections.
  • Legal Rights:
    • This warranty grants you specific legal rights. You may also have other rights that vary by state.
  • Governing Law:
    • This agreement is governed by the laws of the State of Michigan, United States of America.

Warranty Activation Instructions

To activate your warranty, please complete and return the Warranty Card within 14 days of purchase:

  1. Copy the Warranty Card:
    • Ensure you keep a copy for your records.
  2. Mail the Warranty Card:
    • Address: FlowerHouse®, PO Box 595, Clio, MI 48420-0595
  3. Warranty Card Information (click here to download):
    1. Product Model Number
    2. Name
    3. Date of Purchase
    4. Where Purchased
    5. Print Name
    6. Address
    7. E-mail
    8. Signature and Date

Frequently Asked Questions (FAQs)

Q1: What does the FlowerHouse® warranty cover?

A1: The warranty covers defects in material and workmanship for one year from the date of retail purchase. The exclusive remedies are repair or replacement at FlowerHouse®’s expense.

Q2: How do I initiate a warranty claim?

A2: Contact FlowerHouse® via phone, fax, or email to report the defect. Upon authorization, return the product as directed.

Q3: What is excluded from the warranty?

A3: The warranty excludes damage caused by abuse, accident, improper use, negligence, normal wear and tear, alterations, and unauthorized repairs.

Q4: Can the warranty be transferred to another person?

A4: No, the warranty is non-transferable and applies only to the original purchaser.

Q5: What is the maximum liability of FlowerHouse® under this warranty?

A5: FlowerHouse®’s liability is limited to the amount paid for the product.

Contact Us

If you have any questions about this Warranty, please contact us: